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[personal profile] daveon
Not content with going bankrupt, the, frankly, bizzare Overdraft systems in this country should be made illegal.

We've moved to twice monthly payments from every 2 weeks, and it's providing tricky to re-schedule payments like credit cards etc...  I just paid off my credit cards only the clearance payments hit the account the day before pay day.  Result.  $68 in charges and a rejected payment which will cost me another $35.

Response from bank.  Even though the credit was made the made the next day, they still rejected the payments and charged me for it.  As these things go, I've had worse, but the idea that "Overdraft Protection" means that we'll make the payments and charge you $34 a pop is insulting.

Not to mention, that's $34 for an automated system which the phone bankers tell me determines everything...

No wonder the  banks are so ill thought of here.

If a few days had passed I'd be less annoyed.  But to have the fees assessed on the same day as I'm back in credit is really annoying.

EDIT: They've refunded two of the three charges and accepted there wasn't a lot I could do to avoid it rather than keeping higher balances in my account.  Yeah, 'cos that makes sense given the interest rates you charge.

Date: 2009-04-18 10:32 am (UTC)
From: [identity profile] marypcb.livejournal.com
that's Wamu/Chase, right? They hit me with $120 of charges when a transfer went wrong; State Farm refunded them for me! I haven't tested their overdraft though.

the banks here can be just as gittish; A&L just refunded £40 of charges for providing statements that the man trying to stop me closing my account said should never have been applied, but they couldn't do anything about overdraft fees that are the same however much overdrawn you are and monthly fees if your money doesn't go in within the correct 28 days of the month. The tax audit has given me a new respect for First Direct who have been friendly, helpful, downright sympathetic, have looked things up on multiple systems at once in case on took a few seconds less and have sent every statement without charging me a penny. Their interest rates are paltry but it's worth it to be able to pick up a phone, dial the number and speak to someone without typing in the Fibonacci sequence (at least in the US you can keep shouting 'agent'!)

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