Sometimes Complaining Works

Catching up on various Dave rants:

1. The bank have refunded half the Over Draft charges and all the charges on the savings account which nets everything back to zero.

2. BA called to say they were really sorry about the mix up and of course I could have the upgrade to business class on the way out in October.  YAY!

3. American Express have refunded my OD and return fees for their repeated submission of the payment I told them to stop