Sep. 17th, 2005

daveon: (Default)
I think I've lost another pair of noise cancelling headphones. Feck!

For the first time ever I've told an airline I'm prepared not to travel today. They've said they'll get back to me. I really feel like a soft hotel bed for the night and a movie. I don't feel like spending the next 10 hours on a plane.
daveon: (Default)
I'm wrecked, and about to have a nice hot bath and stop smelling like I've been in the same clothes for 28 hours.

The flight home was ultra packed full. Highly unpleasant and consequently no upgrades. The seat I was in was buggered too, broken mid section, broken earphone jack and the movie system kept freezing. I spoke to the Cabin Service Director who started with a rather brusk "full plane nothing I can do... which seat?" and then slipped ever so smoothly into "Oh, Mr O'Neill you didn't mention you are a Gold card holder I am so sorry but I just can't move you... fawn fawn..."

I bit my tongue and didn't say, "So, what you are saying is, it's ok to me stuck in crap seat for 10 hours if you don't regularly fly with BA?"

That kind of thing does annoy me - good customer service is free, the way you get more customers in a customer facing role is to treat people well regardless of how important you think they are.

Anyway, good and bad news stuff:

Good: I found my noise cancelling headphones in my hold luggage.
Bad: BAA broke my suitcase
Bad: There are no trains to Bath today, you have to take a coach from Chippenham
Good: I found somebody at Chippenham who wanted to share a cab

Anyway, good job there isn't a smells portion of LJ or you would all be in serious trouble.

I see takeout curry in my future and an early night.

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