So let me get this straight...
Oct. 31st, 2003 12:00 pm"If I *change* my hotel booking, it will cost me £14.99 to add two extra nights to the start of the booking?"
"Yes."
"What about I just book 2 extra nights for the 10th and 11th?"
"Ummm... that will be [number first quoted less £14.99]"
"I book 2 extra nights then, thanks."
*slams head onto desk in frustration*
This is in stark stark contrast to my favourite airline who I had just spoken to thus:
"I need to move my departure date forward by 2 days but I have a non-change, non-refund ticket, is there anything we can do?"
"Let me see sir," clickity, click. "I've changed your ticket to the next type at a cost of £96 and changed the travel dates. Is that alright?"
"Perfect."
"Shall I add it to your previous bill too sir so that you don't have to do anything else?"
"Umm... yes please."
"You're welcome sir, is there anything else we can do?"
"YES, BRING BACK FECKING CONCORDE!!!!"
Ok, well, I didn't say the last part, besides Concorde doesn't fly to the Heart of Darkness.
Feeling a lot better today.
"Yes."
"What about I just book 2 extra nights for the 10th and 11th?"
"Ummm... that will be [number first quoted less £14.99]"
"I book 2 extra nights then, thanks."
*slams head onto desk in frustration*
This is in stark stark contrast to my favourite airline who I had just spoken to thus:
"I need to move my departure date forward by 2 days but I have a non-change, non-refund ticket, is there anything we can do?"
"Let me see sir," clickity, click. "I've changed your ticket to the next type at a cost of £96 and changed the travel dates. Is that alright?"
"Perfect."
"Shall I add it to your previous bill too sir so that you don't have to do anything else?"
"Umm... yes please."
"You're welcome sir, is there anything else we can do?"
"YES, BRING BACK FECKING CONCORDE!!!!"
Ok, well, I didn't say the last part, besides Concorde doesn't fly to the Heart of Darkness.
Feeling a lot better today.